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Contact Us
We'd love to hear from you. We're here to help with orders, products, and any questions you may have.
Email us
info@ferutoys.com
General enquiries — reply within 24h
Discreet delivery
Plain, neutral packaging
Private from checkout to doorstep
Registered office
Tallinn, Estonia
FERUTAX OÜ · Co. No. 17559757
Support hours
Mon–Fri 9:00–18:00
Sat 10:00–14:00 (EET)
Frequently Asked
Is my order packaged discreetly?
Always — plain, neutral packaging with no explicit branding.
What is your return policy?
30-day returns on eligible unused items, plus statutory rights.
Do you ship internationally?
Yes, from Estonia across the EU and beyond.
How do I track my order?
Check your account or email for tracking.
Response Times
General emailWithin 24h
Wholesale (B2B)Within 48h
Your information is secure and will only be used to respond to your inquiry. We never share your data.